Warranty-Related
Product Returns
|
| (If
there is connected equipment damage, do not send in surge
suppressor separately. Refer to section on “Connected
Equipment Claims” below.) |
| 1. |
Send
damaged surge suppressor to:
EFI Electronics Corporation
Attn: Warranty Repairs
1751 South 4800 West
Salt Lake City, UT 84104 |
| 2. |
Include inside the shipping box*:
• Your name
• A physical address (where new product can be shipped)
• A phone number where you can be reached
• A brief description of the problem with the product
|
|
* If multiple products are being returned, include the above
information in each shipping box. |
|
Connected
Equipment Claims
|
| 1. |
Call
1-800-877-1174, ext. 473 |
| 2. |
Retain
surge suppressor to submit with claim packet. Do not submit
separately. |
|
| ServiceTracker
Claims |
| 1. |
Mail
the following items: |
| |
(1)
ServiceTracker Claim form (rev date 6/14/02)**,
(2) A copy of your service call work order, and
(3) The connected surge suppressor (only if damaged)
to:
EFI Electronics Corporation
Attn: Warranty Department
1751 South 4800 West
Salt Lake City, UT 84104
Or fax to: 1-801-977-0200
|
| **If
you do not have a copy of the current claim form, call 1-800-877-1174,
ext. 473. |
